24/7 Cyber & Network Infra Engineer

NCS; Singapore; On-site; SGD 40,000 - 72,000; Full time

Job summary

NCS is a leading technology services firm delivering consulting and digital solutions across APAC. The Cyber Maintenance Infra Engineer provides level 1.5 centralized support for network, cyber, and server systems across NCS clients.

The role requires participation in 24x7 standby rotations, ensuring SLA adherence, and timely ticket updates. Basic Cisco/Alcatel network knowledge and relevant security certifications are advantageous for success.

Qualifications

• Experience in Cyber or Networking maintenance is a plus.
• MS Office proficiency is expected.
• CCNA, Checkpoint, Palo Alto, Fortinet or other security product certs are advantageous.

Responsibilities

• Provide level 1.5 centralized technical support (Network, Cyber and Server).
• Participate in 24x7 standby duty on rotation, as assigned by team lead.
• Ensure SLA levels are met for each fault case and escalate where needed.
• Attend to daily call assignments and after-hours duties when required.
• Perform preventive maintenance including hardware inventory checks and updates.
• Update incident tickets promptly from opening to closure.

Skills

Basic network troubleshooting

Cisco / Alcatel basics

Network security basics

Server administration basics

MS Office proficiency

Tools

Cisco switches/routers

Alcatel switches/routers

Check Point / Palo Alto / Fortinet (certifications)

Job description

NCS is a leading technology services firm delivering consulting and digital solutions across APAC. The Cyber Maintenance Infra Engineer provides level 1.5 centralized support for network, cyber, and server systems across NCS clients.

The role requires participation in 24x7 standby rotations, ensuring SLA adherence, and timely ticket updates. Basic Cisco/Alcatel network knowledge and relevant security certifications are advantageous for success.