1 Year Contract Admin, Order Fulfilment (Up to $4000) #HGN

Recruit Express Pte Ltd; Singapore; On-site; SGD 29,000 - 40,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is looking for an Order Processing Associate to manage and prioritise customer orders, ensuring a smooth workflow across teams.

You will verify order details, liaise with Logistics and Customer Service, and update the order management system daily.

This role requires a Diploma or Degree in related field, strong attention to detail, and the ability to work independently in a fast-paced environment.

Qualifications

• Diploma or degree in business, logistics, or supply chain preferred.
• Experience in order processing, admin, customer service, or logistics advantageous.
• Strong organisational skills with attention to detail.
• Good communication and coordination abilities.
• Proficient with Microsoft Office.
• Able to work independently and in a fast-paced environment.

Responsibilities

• Prepare and prioritise customer orders to maintain workflow.
• Process orders accurately and efficiently per SLAs.
• Verify order details including pricing, customer and shipping requirements.
• Coordinate with Logistics to ensure smooth order flow.
• Update order status in the Order Management System.
• Collaborate with Customer Service, Warehouse and Logistics to fulfil orders.
• Support inventory reconciliation and verification activities.
• Identify bottlenecks and suggest process improvements.
• Work with multiple teams to ensure timely order fulfilment.

Skills

Organisational skills

Communication skills

Independent worker

Team collaboration

Education

Diploma or Degree in Business/Logistics/Supply Chain

Tools

Microsoft Office

Job description

Job Responsibilities

1. Order Processing (Primary Function)

• Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
• Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
• Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
• Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
• Update order status accurately within the Order Management System.
• Identify and resolve routine order discrepancies, escalating complex issues where necessary.
• Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
• Support inventory reconciliation and order verification activities where required.
• Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.

1. Logistics & Warehouse Support (Secondary Function)

• Prepare, pack and organise completed orders for dispatch.
• Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
• Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
• Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.

1. General Responsibilities

• Work collaboratively with Order Processing, Customer Service, Logistics, Warehouse, Sales and Finance teams.
• Ensure compliance with company policies, quality standards and operational procedures.
• Maintain accurate operational records and documentation.
• Support business continuity by providing operational assistance during peak periods or manpower shortages.
• Participate in cross-training initiatives to broaden operational capabilities.
• Undertake any other duties assigned by the supervisor

Requirements:

• Diploma or Degree in Business, Logistics, Supply Chain, or a related field preferred
• Experience in order processing, administration, customer service, logistics, or supply chain is advantageous
• Strong organisational skills with excellent attention to detail
• Good communication and coordination skills
• Proficient in Microsoft Office applications
• Able to work independently and collaboratively in a fast-paced environment

All Interested candidates are invited to email your resume in MS Word format to:

[e-mail]


Please include your full working experience, education background, notice period, expected salary.

Nerissa Goh Jia Ying (R21103899)
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599
Recruiter's ref code: #HGN

We regret to inform that only suitable candidates will be shortlisted for an interview.