Order Processing Specialist (6mths to Perm, up to $4500)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 46,000 - 55,000; Full time

Job summary

PEOPLE PROFILERS PTE. LTD. seeks an Order Processing Specialist to manage Southeast Asia and Japan customer orders with accuracy and efficiency. The role emphasizes adherence to pricing, invoicing accuracy, and strong collaboration with internal and external stakeholders to optimize fulfillment.

Ideal candidates will have SAP proficiency, excellent organization and communication skills, and a focus on continuous improvement in order management processes within a Swiss MNC environment.

Qualifications

• Diploma or relevant certifications in Logistics, Supply Chain Management or related discipline.
• Proficiency in Microsoft Excel for data analysis and reporting; SAP proficiency preferred.
• Strong organizational and communication skills; attention to detail.

Responsibilities

• Process customer orders for SEA and Japan in SAP per approved pricing and discounts.
• Verify pricing and discounts with Market HOS before SAP processing.
• Ensure timely, accurate order processing and invoicing per SAP procedures.

Skills

SAP

Excel

Attention to detail

Organizational skills

Communication skills

Education

Diploma in Logistics / Supply Chain

Tools

MS Excel

SAP ERP

Job description

• Swiss MNC
• 6 months contract (possibility to convert)
• Location: Kallang
• Salary: up to $4,500
• Experience in SAP

Summary

The Order Processing Specialist is responsible for the accurate and efficient processing of customer orders for the Southeast Asia and Japan markets. This role ensures adherence to pricing guidelines, maintains meticulous order and invoicing accuracy, provides exceptional customer service, and collaborates effectively with internal and external stakeholders to optimize the order fulfillment process. The ideal candidate possesses strong organizational, communication, and analytical skills, with proficiency in SAP and a commitment to continuous improvement.

Key Responsibilities

Order Processing & Fulfilment

• Process customer purchase orders for Southeast Asia and Japan, ensuring adherence to approved pricing and discount structures.
• Verify with Market Head of Sales (HOS) that selling prices and discounts are correctly reflected in quotations and purchase orders before SAP processing.
• Ensure timely and accurate order processing and invoicing in compliance with SAP procedures and standards.

Customer Service & Logistics Coordination

• Provide advanced shipping notifications and ensure complete and accurate shipment documentation.
• Respond promptly to customer inquiries, providing updates and resolving issues effectively.
• Maintain accurate order status in weekly Sales and Orderbook reports.
• Prepare shipping and banking documentation for Letter of Credit (LC) negotiations.
• Build strong relationships with internal stakeholders (Europe and China factories) and external customers.
• Follow up with Southeast Asia customers on outstanding Accounts Receivable.

Continuous Improvement & Compliance

• Adhere to internal controls and best practices in line with group policies.
• Review workflows and documentation with manager to identify process improvements.
• Generate and analyze reports to track performance and highlight areas for improvement.

Requirements

• Diploma or relevant certifications in Logistics, Supply Chain Management, or related discipline.
• Understanding of fundamental logistics processes, including shipping methods.
• Proficiency in Microsoft Excel (basic data analysis and reporting); SAP proficiency preferred.
• Strong aptitude for learning and adapting to new processes and systems.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills for effective collaboration and customer interaction.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified