Contract Order fulfillment Executive (MNC/ 1 yr) #HZO

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 45,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is hiring for an Order Fulfilment Specialist to support end-to-end order processing and provide operational support across logistics and warehouse functions. You will help ensure timely and accurate order preparation, update the Order Management System, and coordinate with delivery partners to meet SLAs.

The role offers cross-functional training across order processing, warehousing, and logistics coordination, enabling growth within a fast-paced operation

Qualifications

• 2-3 years relevant experience in order fulfillment.

Responsibilities

• Supports end-to-end order fulfilment.
• Acts as liaison between Order Processing, Logistics, Warehouse and Customer Service.
• Update order statuses in the Order Management System.
• Coordinate with external delivery providers for dispatch and delivery.
• Identify bottlenecks and suggest process improvements.

Skills

Order fulfilment

Logistics coordination

Customer liaison

Job description

Location: Bendemeer
Working Hours: 5.5 days office hours
Salary: Up to $4K (Depending on experience)

Job Scope:

• Supports the end-to-end order fulfilment process by ensuring timely and accurate order preparation and processing. The role primarily focuses on Order Processing while providing operational support across Logistics and Warehouse functions toensure smooth daily operations.
• Acting as a key liaison between Order Processing, Logistics, Warehouse and CustomerService, the incumbent helps maintain a continuous workflow from order receiptthrough dispatch while supporting operational excellence and customer satisfaction.
• As part ofthe role's development roadmap, the successful candidate will receivecross-functional training across order processing, warehouse operations andlogistics coordination, enabling greater operational flexibility and business continuity
• Prepare and prioritize customer orders to ensure a continuous and balancedworkflow for the Order Processing team.
• Process customer orders accurately and efficiently in accordance withestablished procedures and service level agreements (SLAs).
• Verify order information including product availability, pricing, customerdetails and shipping requirements prior to processing.
• Monitor order queues and coordinate with Logistics to maintain smooth orderflow throughout the day.
• Update order status accurately within the Order Management System.
• Identify and resolve routine order discrepancies, escalating complex issueswhere necessary.
• Coordinate closely with Customer Service, Warehouse and Logistics to ensuretimely order fulfilment.
• Support inventory reconciliation and order verification activities whererequired.
• Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
• Prepare, pack and organise completed orders for dispatch.
• Coordinate with external delivery providers and act as the point of contact fordelivery-related matters.
• Ensure special delivery requests and urgent deliveries are fulfilledaccordingly.
• Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.

Job Requirements:

• Min. 2-3 years relevant experience in order fulfillment