[0580] IT Infrastructure Support Engineer – Windows / Linux / VMware | 5 days/ $5k/ Bukit Merah

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. is seeking a hands-on IT Infrastructure Specialist to oversee daily operations, monitor performance, and maintain Windows and Linux environments. The role requires virtualization, AD/RDS, and security skills, with a focus on reliability and documentation.

You will manage Microsoft Server, SQL Server, and 365-related tasks, coordinate upgrades, and ensure SLAs are met from an office in Bukit Merah, Singapore, with 9am–6pm work hours, Mon–Fri.

Qualifications

• Diploma/Degree in Computer Science or IT is required.
• 2–3 years in deploying & maintaining Server, Storage & Backup in Windows & Linux.
• Experience in Microsoft Server, SQL Server & Reporting Server.
• Experience in virtualization (VMware, Hyper-V).
• Experience in AD, RDS & system troubleshooting.
• Experience in email systems (Microsoft 365) & troubleshooting.
• Experience in EUC & troubleshooting.
• Experience in networking/perimeter security/WAN connectivity.
• Cyber security knowledge: vulnerabilities, monitoring, updates.

Responsibilities

• Oversee infrastructure operations and routine checks.
• Monitor daily infrastructure traffic and performance.
• Configure infrastructure and related environments (hardware, software).
• Maintain documentation of maintenance procedures and tests.
• Perform minor repairs per design specifications.
• Assist with testing, optimization and upgrades.
• Coordinate deployment of new/upgraded infrastructure.
• Act as first point of contact for incidents.
• Escalate unresolved incidents and document resolutions.
• Support service level objectives and performance improvements.

Skills

Windows & Linux administration

VMware / Hyper-V

Microsoft 365 administration

AD & RDS management

Networking basics

Troubleshooting & documentation

Education

Diploma/Degree in Computer Science or IT

Tools

VMware

Microsoft Hyper-V

Active Directory

SQL Server

Microsoft 365

Job description

• Working Day: Mon to Fri
• Working Hours: 9am - 6pm
• Office Location: Bukit Merah
• Salary: $4,000 - $5,000

Responsibilities:

Oversee infrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware, systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Perform minor infrastructure repairs in accordance with design or installation specifications

Maintain infrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolve infrastructure-related problems and issues

• Act as the first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Oversee service level agreements and service improvements

• Assist in developing service-level objectives and targets
• Maintain logs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management

Requirements:

• Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solution in Windows & Linux environment.
• Experience in administration of Microsoft Server, SQL Server, Reporting Server.
• Experience in administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experience in administration of AD, RDS and System Troubleshooting.
• Experience in administration of Email System (Microsoft 365) and Troubleshooting.
• Experience in administration of End User Computing (EUC) and Troubleshooting.
• Experience in administration of networking / perimeter network security / WAN connectivity.
• Experience in Cyber Security such as discovering vulnerabilities and risk in the environment, monitoring network performance and ensuring hardware and software applications are updated.

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580