Infrastructure Support Engineer | Up to $5K | 12-Month Contract - 0310

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 45,000 - 56,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking an Infrastructure Support Engineer for a 12-month contract in Singapore to manage and monitor on-site infrastructure, including servers, storage and backup systems.

The role requires hands-on experience with Windows and Linux, virtualization (VMware/Hyper-V), AD/RDS, Microsoft 365, and network security. Responsibilities include overseeing operations, performance monitoring, incident resolution, and contributing to service improvements while ensuring

Qualifications

• Diploma/degree in CS or IT with 2–3 years deploying and maintaining server, storage and backup in Windows and Linux.
• Experience administering Microsoft Server, SQL Server and Reporting Server.
• Experience in virtualization: VMware and Hyper-V.
• Experience in AD, RDS and system troubleshooting.
• Experience administering Microsoft 365, EUC and email systems.
• Experience in networking, WAN connectivity and security fundamentals.
• Experience in cyber security: vulnerability discovery, monitoring and patching.

Responsibilities

• Oversee infrastructure operations and ensure service reliability.
• Monitor daily infrastructure traffic and performance; document procedures.
• Configure hardware and software environments; maintain test records.
• Resolve incidents, document solutions, and escalate when needed.
• Assist with SLAs, metrics, and continuous service improvements.

Skills

Windows/Linux admin

Incident response

Networking security

Troubleshooting

Cyber security basics

Education

Diploma/Degree in Computer Science or IT

Tools

Microsoft Server

SQL Server

Reporting Server

Microsoft 365

VMware

Hyper-V

Active Directory

RDS

Job description

Infrastructure Support Engineer (12-Month Contract)

• Working Day: Mon to Fri
• Working Hours: 9am - 6pm
• Office Location: Thye Hong Centre (Bukit Merah)
• Salary: $4,000 - $5,000
• Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solution in Windows & Linux environment.
• Experience in administration of Microsoft Server, SQL Server, Reporting Server.
• Experience in administration of Virtualization environment (VMware and Microsoft Hyper-V).
• Experience in administration of AD, RDS and System Troubleshooting.
• Experience in administration of Email System (Microsoft 365) and Troubleshooting.
• Experience in administration of End User Computing (EUC) and Troubleshooting.
• Experience in administration of networking / perimeter network security / WAN connectivity.
• Experience in Cyber Security such as discovering vulnerabilities and risk in the environment, monitoring network performance and ensuring hardware and software applications are updated.

Responsibilities:

Oversee infrastructure operations

• Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
• Assist with monitoring daily infrastructure traffic and performance
• Configure infrastructure and related computing environments such as computer hardware, systems software, applications software
• Maintain documentation of maintenance and optimisation procedures and tests
• Perform minor infrastructure repairs in accordance with design or installation specifications

Maintain infrastructure performance

• Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
• Coordinate the deployment of new and/or upgraded infrastructure

Resolve infrastructure-related problems and issues

• Act as the first point of contact for infrastructure-related incidents
• Assist with problem identification and resolution
• Escalate unresolved infrastructure-related incidents for resolution
• Documents incidents and track resolution in management systems
• Document solutions to common infrastructure-related incidents

Oversee service level agreements and service improvements

• Assist in developing service-level objectives and targets
• Maintain logs of service level performance metrics
• Suggest improvements for procedures and controls to enhance performance and client satisfaction
• Identify recurring incidents and potential issues for senior management