Virtual Travel Concierge & Support

Elevationtravelpartners; Göteborgs kommun; Remote; SEK 279.000 - 368.000; Vollzeit

Zusammenfassung

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will answer questions, manage requests, and help travelers feel confident and prepared.

The role centers on providing exceptional service across email, chat, and phone, with responsibilities including itinerary changes, destination information, and proactive follow-ups to ensure a smooth travel experience.

Qualifikationen

• Friendly and professional communication.
• Customer support experience preferred.
• Reliable and organized.
• Comfortable using online tools and learning new systems.
• Interest in travel and client satisfaction.

Aufgaben

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Jobbeschreibung

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will answer questions, manage requests, and help travelers feel confident and prepared.

The role centers on providing exceptional service across email, chat, and phone, with responsibilities including itinerary changes, destination information, and proactive follow-ups to ensure a smooth travel experience.