Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Uppsala kommun; Remote; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Remote work

Training and ongoing guidance

Professional development

Job summary

Elevationtravelpartners seeks a Work-From-Home Travel Representative to help clients before, during, and after trips in a remote setting. You will provide customer support, handle travel-related requests, and ensure travelers have a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations and itineraries, and learn online systems quickly.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred.
• Organized and comfortable managing multiple requests.
• Able to learn online systems and tools quickly.
• Interested in travel and helping others plan successfully.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Skills

Communication skills

Customer service

Organizational skills

Multitasking

Fast learner

Job description

Elevationtravelpartners seeks a Work-From-Home Travel Representative to help clients before, during, and after trips in a remote setting. You will provide customer support, handle travel-related requests, and ensure travelers have a smooth and enjoyable experience.

You will communicate with clients via email, phone, and messaging platforms, assist with reservations and itineraries, and learn online systems quickly.