Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Malmö kommun; À distance; SEK 280 000 - 360 000; Plein temps

Avantages offerts par ce poste

Remote work environment

Training and ongoing guidance

Professional development

Résumé du poste

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

Responsibilities include communicating with clients via email, phone, and messaging platforms; assisting with reservations, itineraries, and cancellations; and advising on destinations and travel requirements.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred (hospitality or travel is helpful but not required)
• Organized and comfortable managing multiple requests
• Able to learn online systems and tools quickly
• Interested in travel and helping others plan successfully

Responsabilités

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Connaissances

Communication

Interpersonal skills

Organizational skills

Learning systems

Outils

CRM software

Reservation systems

Description du poste

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

Responsibilities include communicating with clients via email, phone, and messaging platforms; assisting with reservations, itineraries, and cancellations; and advising on destinations and travel requirements.