Remote Travel Support Specialist

Elevationtravelpartners; Helsingborgs kommun; Remote; SEK 240,000 - 320,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will answer questions, manage requests, and help travelers feel confident and prepared.

Responsibilities include handling email, chat, and phone inquiries; assisting with itinerary changes; providing destination information; and following up before departure to ensure a smooth journey.

Qualifications

• Excellent communication skills
• Customer support experience preferred
• Interest in travel and helping clients
• Comfortable using online tools and learning new systems

Responsibilities

• Provide assistance through email, chat, and phone communication
• Help with itinerary changes, updates, and general travel questions
• Provide destination and travel guideline information
• Follow up with travelers before departure
• Resolve concerns while maintaining a positive customer experience

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. You will answer questions, manage requests, and help travelers feel confident and prepared.

Responsibilities include handling email, chat, and phone inquiries; assisting with itinerary changes; providing destination information; and following up before departure to ensure a smooth journey.