Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Göteborgs kommun; Remote; SEK 320,000 - 460,000; Full time

Benefits offered by this job

Remote work environment

Training and development

Job summary

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

Key responsibilities include communicating with clients via email, phone, and messaging platforms; assisting with reservations, itineraries, and cancellations; and providing accurate destination information.

Qualifications

• Excellent verbal and written communication is essential.
• Customer service experience is preferred.
• Ability to manage multiple requests and stay organized.
• Quickly learn online systems and tools.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information about destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work toward timely resolutions.

Skills

Excellent communication skills

Customer service experience

Organized

Team player

Job description

Elevationtravelpartners is seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

Key responsibilities include communicating with clients via email, phone, and messaging platforms; assisting with reservations, itineraries, and cancellations; and providing accurate destination information.