Swedish Tech Support Specialist for Fleet Platform (Greece)

Next Job Abroad; Gävle kommun; On-site; SEK 398,009 - 530,679; Full time

Benefits offered by this job

Relocation package

Work from Greece

Housing assistance

Salary + monthly bonus

Paid training

Private health insurance

Career development

Continuous learning

Greek language lessons

Employee discounts

Multicultural workplace

Job summary

Next Job Abroad seeks a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, assisting customers with technical and account-related queries for a leading fleet management platform.

You will help set up accounts, troubleshoot software and GPS-related issues, and communicate clearly across European customers while maintaining high service levels.

Qualifications

• Fluent Swedish (C1) and good English (B2).
• Experience in customer service or technical support.
• Comfortable working with several computer systems simultaneously.
• Good written communication skills.
• General understanding of software, GPS or mobile technology.
• Structured, analytical approach to problem solving.
• Ability to multitask and prioritise effectively.
• Positive attitude and willingness to learn.

Responsibilities

• Provide technical and customer support via email, phone and internal systems.
• Assist customers with account setup, activation and configuration issues.
• Troubleshoot technical problems related to fleet management software and connected vehicle services.
• Investigate missing or inaccurate system information such as vehicle locations or driving data.
• Support customers, partners and internal teams with product-related questions.
• Escalate complex technical cases to headquarters in Germany when required.
• Document customer interactions accurately using multiple internal tools.
• Deliver professional and efficient support while maintaining high customer satisfaction.

Skills

Swedish (C1)

English (B2)

Customer service

Multi-system usage

Written communication

GPS technology

Software basics

Analytical thinking

Prioritization

Adaptability

Job description

Next Job Abroad seeks a Swedish-speaking Technical Customer Support Advisor to join an international support team in Greece, assisting customers with technical and account-related queries for a leading fleet management platform.

You will help set up accounts, troubleshoot software and GPS-related issues, and communicate clearly across European customers while maintaining high service levels.