Athens Relocation: Swedish-speaking Customer Support

Next Job Abroad; Malmö kommun; Presencial; SEK 287 356 - 419 982; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full relocation package

14 salaries per year

Health insurance

Employee discounts

Paid training

Career development

Greek language lessons

Modern offices

Social events

Resumo da oferta

Next Job Abroad is partnering with a leading international client in Greece to hire Swedish-speaking Customer Support Specialists to assist European customers on commercial vehicles from Athens. You will handle enquiries by phone and email, coordinate roadside assistance, and work with service partners to resolve issues, while learning through certified instructors in a supportive, multinational setting.

Relocation support, a competitive salary (14 payments per year), health insurance, language

Qualificações

• Excellent communication in Swedish and good English (spoken and written).
• Strong problem-solving abilities and a calm approach under pressure.
• A customer-focused mindset with excellent communication skills.
• Confidence using multiple computer systems and learning new tools.
• Good organisational skills and attention to detail.
• Previous customer service experience is an advantage, but not essential.

Responsabilidades

• Handling customer enquiries via phone and email
• Assisting drivers experiencing roadside breakdowns such as flat tyres or mechanical issues
• Identifying the customer's location, vehicle details, and support requirements
• Coordinating roadside assistance, repairs, or towing with authorised service partners
• Responding to general customer enquiries regarding products, services, appointments, and corporate information
• Managing customer complaints professionally and ensuring timely resolutions
• Updating cases accurately in internal systems and collaborating with an international support team

Conhecimentos

Swedish language

Customer support

English language

Problem solving

Communication skills

Organisational skills

Ferramentas

CRM systems

Descrição da oferta de emprego

Next Job Abroad is partnering with a leading international client in Greece to hire Swedish-speaking Customer Support Specialists to assist European customers on commercial vehicles from Athens. You will handle enquiries by phone and email, coordinate roadside assistance, and work with service partners to resolve issues, while learning through certified instructors in a supportive, multinational setting.

Relocation support, a competitive salary (14 payments per year), health insurance, language