Swedish-Speaking Tech Support for Fleet Software

Next Job Abroad; Stockholms kommun; Presencial; SEK 198 631 - 308 982; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation package including flight

Temporary accommodation

Private health insurance

Training before start

Career development opportunities

Language lessons

Employee discounts

Multicultural workplace

Resumo da oferta

Next Job Abroad is seeking a Swedish-speaking Technical Customer Support Advisor to join an international team in Greece, helping customers use a leading fleet management platform. You’ll provide technical and account support via email, phone and internal systems while working with transport and logistics customers across Europe.

Relocation is supported; the role requires problem-solving, strong communication, and the ability to troubleshoot fleet management software and GPS services in a

Qualificações

• Fluent Swedish (C1) and good English (B2).
• Experience in customer service or technical support is preferred.
• Structured and analytical approach to problem solving.
• Ability to multitask and prioritise effectively.
• Good written communication skills.

Responsabilidades

• Provide technical and customer support via email, phone and internal systems.
• Assist customers with account setup, activation and configuration issues.
• Help troubleshoot technical problems related to fleet management software and connected vehicle services.
• Investigate missing or inaccurate system information, such as vehicle locations or data.
• Support customers, partners and internal teams with product-related questions.
• Escalate complex technical cases to HQ in Germany when required.
• Document customer interactions using multiple internal tools.
• Deliver professional and efficient support with high customer satisfaction.

Conhecimentos

Swedish (C1)

English (B2)

Customer service experience

Structured problem solving

Multitasking & prioritisation

Written communication

Descrição da oferta de emprego

Next Job Abroad is seeking a Swedish-speaking Technical Customer Support Advisor to join an international team in Greece, helping customers use a leading fleet management platform. You’ll provide technical and account support via email, phone and internal systems while working with transport and logistics customers across Europe.

Relocation is supported; the role requires problem-solving, strong communication, and the ability to troubleshoot fleet management software and GPS services in a