Student worker - IT support

Siemens; Solna kommun; On-site; SEK 165,000 - 234,000; Part time

Job summary

Siemens in Sweden is seeking a Student Worker within Local IT to support employees with technology, tools, and services. You will gain hands‑on exposure to workplace IT and collaborate with users and experienced IT professionals to improve the employee experience.

Your role emphasizes initiative, service excellence, and practical problem‑solving as you learn and contribute in a global technology company.

Qualifications

• Enrolled in IT/CS/IS/Engineering program with at least 1.5 years remaining.
• Interest in computers, workplace tech, and IT support.
• Strong communication skills in Swedish and English.

Responsibilities

• Provide first-level IT support to Siemens employees.
• Prepare, install and configure PCs for new and existing users.
• Support users with PC hardware, peripherals and workplace IT issues.
• Assist with PC replacements and hardware changes.
• Troubleshoot hardware and software‑related problems.
• Support onboarding and offboarding from IT perspective.
• Provide support for mobile phones, subscriptions and telephony questions.
• Administer users and services in Telia Touchpoint.
• Create, modify and terminate mobile subscriptions.
• Assist with SIM cards, phone numbers and telephony administration.
• Keep equipment and user information accurate and up to date.
• Escalate complex issues to IT teams when needed.

Skills

Swedish and English communication

IT troubleshooting

Customer service mindset

Education

Currently enrolled in a university IT/CS/IS/Engineering program

At least 1.5 years remaining in studies

Tools

Telia Touchpoint

Job description

At Siemens, we’re building a world we’re proud to hand over to the next generation. As a Student Worker within Local IT, you will play an important role in supporting our employees with the technology, tools, and services they need to succeed every day.

If you have a passion for technology and are eager to gain practical, hands‑on experience in a global company, this role could be the perfect opportunity for you.

About The Role

Join our local IT team and become part of a supportive, friendly, and collaborative environment. We value initiative, service excellence, and practical problem‑solving.

As a Student Worker, you will gain broad exposure to workplace IT services while working closely with both users and experienced IT professionals.

Your work will have a direct impact on the day‑to‑day employee experience, ensuring colleagues have the equipment, systems, and support they need to perform at their best.

Key responsibilites:

• Provide first‑level IT support to Siemens employees.
• Prepare, install and configure PCs for new and existing users.
• Support users with PC hardware, peripherals and general workplace IT issues.
• Assist with PC replacements and hardware changes.
• Troubleshoot common hardware and software‑related problems.
• Support onboarding and offboarding activities from an IT perspective.
• Provide support for mobile phones, subscriptions and telephony‑related questions.
• Administer users and services in Telia Touchpoint.
• Create, modify and terminate mobile subscriptions when employees join, change roles or leave Siemens.
• Assist with SIM cards, phone numbers and other telephony administration.
• Keep equipment and user information accurate and up to date.
• Escalate more complex issues to the appropriate IT team when needed.
• Maintaining accurate records of equipment and user information
• Escalating more complex issues to the appropriate IT support teams when needed.

Who You Are

You bring positive energy, curiosity, and a genuine interest in IT and technology. You enjoy helping others, solving problems, and finding practical solutions to everyday challenges.

You may not have extensive professional experience yet, but you are eager to learn, take responsibility, and develop your skills in a professional environment. You are structured, service‑minded, and comfortable communicating with a variety of stakeholders.

You thrive in a collaborative environment, take pride in providing excellent user support, and enjoy working with both people and technology.

What We’re Looking For

• You are currently enrolled in a university program within IT, Computer Science, Information Systems, Engineering, or a related field.
• You have at least 1,5 year remaining of your studies.
• You have a strong interest in computers, workplace technology, and IT support.
• You are comfortable troubleshooting basic technical issues and eager to learn more.
• You have strong communication skills in both Swedish and English.
• You are structured, reliable, and detail‑oriented.
• You enjoy helping others and providing excellent service.
• Most importantly, you are motivated, curious, and eager to develop your skills within a global technology company.

What We Offer

Joining Siemens as a Student Worker means stepping into a flexible part‑time role that allows you to balance work with your studies. Typically, student workers work approximately around 2 days per week, with flexible working hours.

You will gain valuable hands‑on experience within IT operations, user support, hardware management, and telephony administration while working alongside experienced colleagues in a global organization.

We value curiosity, collaboration, and continuous learning, and we will support your development every step of the way.

Ready to Join Us?

We’re looking for someone to start as soon as possible. We review applications on an ongoing basis and look forward to hearing from you.

Application deadline: October 28th

For questions about the recruitment process, contact Talent Acquisition Partner Gabriella Michael at [e-mail]