Strategic Technical Account Manager - Europe/Nordics

Simply.TV

Sweden

On-site

SEK 441,000 - 567,000

Full time

7 days ago

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Job summary

Simply.TV is seeking a Technical Account Manager to own a portfolio of key clients across the US, acting as the go-to technical expert and trusted advisor. From day one, you'll lead onboarding experiences, guide product integrations, drive adoption, and ensure seamless day-to-day operations.

Beyond supporting client success, you'll turn field insights into product improvements, collaborate with Product, Implementation, and Sales, and spot opportunities for growth through upselling or

Qualifications

Own client relationships as the main commercial and technical contact.
Manage onboarding, product integrations, and adoption for key clients.
Identify upsell opportunities and coordinate with Sales.
Monitor client health and communicate product needs to teams.
Document interactions, plans and action items clearly.

Responsibilities

Own client relationships and act as the main commercial and technical point of contact.
Understand client goals and guide optimal use of Simply.TV data solutions.
Identify upsell/cross-sell opportunities and collaborate with Sales.
Monitor health, usage metrics, and risks; take proactive actions.
Coordinate with Product/Engineering to resolve issues and deliver solutions.
Document interactions, account plans, and open items.
Stay updated on product updates and industry trends.

Skills

Client relationship management

Technical account management

Cross-functional collaboration

Autonomous work

Job description

Beyond supporting client success, you'll turn field insights into product improvements, collaborate with Product, Implementation, and Sales, and spot opportunities for growth through upselling or

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