Strategic Journey Architect

Nordic Investin Group Aktiebolag

Årsunda

On-site

SEK 800,000 - 1,050,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Nordic Investin is seeking a Journey Management Lead to connect evidence, research and product constraints, and to drive clear, inclusive experiences. You will navigate discovery, design, delivery and learning, with a focus on visibility of assumptions and robust decision making.

You will work across journey frameworks, ownership models and metrics, coordinating stakeholders to improve portfolio prioritisation and outcomes. English proficiency and sensitive information handling are essential.

Qualifications

Experience delivering customer journey management that turns insight into coordinated improvement.
Strong ability to translate goals and constraints into a clear approach for journey frameworks and ownership models.
Proven experience applying research synthesis and measurable outcomes.

Responsibilities

Own the practical direction for customer journey management.
Translate goals and constraints into a clear approach for journey frameworks and ownership models.
Establish useful standards, routines or artefacts around research synthesis.
Coordinate stakeholders and dependencies affecting metrics.
Use evidence and measurable outcomes to improve portfolio prioritisation.
Strengthen knowledge sharing, decision quality and sustainable ownership across the team.