Stockholm-Based Polish Customer Support Pro

Sellhelp AB; Stockholms kommun; On-site; SEK 260,000 - 360,000; Full time

Job summary

Sellpy is looking for a Customer Support Associate who speaks Polish to join our Stockholm team. You will support Polish customers across buying and selling processes via chat, phone and email, helping to resolve a wide range of challenges with a friendly, service-minded approach.

The role requires fluency in Polish and strong English communication. You will work at our Medborgarplatsen office with a structured onboarding and a focus on improving the customer experience daily.

Qualifications

• Polish fluency in speaking and writing.
• Good knowledge of English; communication with customers.
• Structured, service-minded approach to problems.

Responsibilities

• Handle inquiries via chat, phone, and email to support Polish customers.
• Resolve issues and provide solutions to buyers and sellers.
• Contribute to improving customer experience based on feedback.

Skills

Polish language

English language

Customer service mindset

Job description

Sellpy is looking for a Customer Support Associate who speaks Polish to join our Stockholm team. You will support Polish customers across buying and selling processes via chat, phone and email, helping to resolve a wide range of challenges with a friendly, service-minded approach.

The role requires fluency in Polish and strong English communication. You will work at our Medborgarplatsen office with a structured onboarding and a focus on improving the customer experience daily.