Danish-Speaking Customer Support Specialist (Hybrid)

Sellpy; Stockholms kommun; Hybrid; SEK 324,044 - 486,066; Full time

Benefits offered by this job

Staff discounts at Sellpy and H&M brands

Unlimited access to a learning platform

Job summary

Sellpy is seeking a Customer Support representative fluent in Danish to assist customers in the Danish market. You will facilitate interactions over chat, phone, and email while adapting to a fast-paced environment.

The role involves helping buyers and sellers, improving service based on feedback, and contributing to process expansion. The position offers a hybrid work model, allowing you to work from home and the office in Stockholm.

Additional language skills and customer service experience are valued.

Qualifications

• Spoken and written fluency in Danish, at a near-native level.
• Good knowledge of English as the company language.
• Interest in finding solutions for customers.

Responsibilities

• Create satisfaction for our buyers and sellers.
• Pick up inquiries via chat, phone, and email.
• Help improve service based on customer feedback.

Skills

Service-minded mentality

Fluency in Danish

Good knowledge of English

Interest in finding solutions

Job description

Sellpy is seeking a Customer Support representative fluent in Danish to assist customers in the Danish market. You will facilitate interactions over chat, phone, and email while adapting to a fast-paced environment.

The role involves helping buyers and sellers, improving service based on feedback, and contributing to process expansion. The position offers a hybrid work model, allowing you to work from home and the office in Stockholm.

Additional language skills and customer service experience are valued.