German-Speaking Customer Support Specialist — Hybrid

Sellpy; Stockholms kommun; Hybrid; SEK 357,120 - 468,720; Full time

Benefits offered by this job

Staff discounts

Learning platform

Job summary

Sellpy is seeking a German-speaking Customer Support specialist to empower the German market. You will handle inquiries via chat, phone and email, helping buyers and sellers and learning about the second-hand market in a fast-paced environment.

You will join a modern company driving the change toward a sustainable lifestyle, with a vibrant Medborgarplatsen office culture, staff discounts, and learning platforms. Fluency in German and good English are required.

Qualifications

• Fluency in German (spoken and written)
• Proficient in English as company language
• Structured and service-minded mentality
• Interest in finding solutions and improving customer offers

Responsibilities

• Create satisfaction for buyers and sellers in a wide variety of support tasks
• Pickup inquiries via chat, telephone or email
• Learn about the second-hand market in a fast-paced environment
• Help improve the service based on customer feedback

Skills

German language proficiency

Customer service

Job description

Sellpy is seeking a German-speaking Customer Support specialist to empower the German market. You will handle inquiries via chat, phone and email, helping buyers and sellers and learning about the second-hand market in a fast-paced environment.

You will join a modern company driving the change toward a sustainable lifestyle, with a vibrant Medborgarplatsen office culture, staff discounts, and learning platforms. Fluency in German and good English are required.