Senior ServiceNow Platform Architect: AI Transformation

Accenture Nordics; Stockholms kommun; In loco; SEK 980.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Accenture Nordics invites a visionary ServiceNow Architect to shape Enterprise Architecture across ITSM, ITOM, ITAM, GRC, SecOps and HR. You will translate complex requirements into scalable ServiceNow architectures and collaborate with enterprise clients to drive digital transformation with governance and best practices.

You will lead solution design, mentor delivery teams, and contribute to presales by showcasing AI-enabled capabilities like Now Assist and Generative AI.

Competenze

• 5+ years of ServiceNow experience across ITSM ITOM ITAM GRC SecOps HR.
• Strong knowledge of workflows, scripting, Flow Designer, Integration Hub, and enterprise integration patterns.
• Experience in enterprise security, architecture frameworks, discovery technologies, and data modeling.
• Proven ability to manage stakeholders, development teams and complex delivery programs.
• Familiarity with Now Assist, AI-driven capabilities, and modern delivery practices (Agile, Scrum, SAFe).
• University degree in Computer Science or equivalent; ITSM/ITOM/HAM/ITAM/HR certifications preferred.
• Fluent in Swedish and English.

Mansioni

• Shape enterprise architecture by translating business and technical requirements into scalable ServiceNow architectures.
• Engage with client Enterprise Architects to position ServiceNow as a cornerstone of digital transformation.
• Drive governance and best practices to maintain instance health and reduce technical debt.
• Lead solution design through workshops, validate requirements, and deliver robust designs.
• Mentor teams, share expertise, and contribute to the ServiceNow community.
• Support presales, contribute to business development, and champion AI advancements.

Conoscenze

ServiceNow

Architecture

Leadership

Innovation

Agile/SAFe

Now Assist/AI

Swedish

English

Formazione

University degree in Computer Science

ITSM/ITOM/HAM/ITAM/HR certifications

Descrizione del lavoro

Accenture Nordics invites a visionary ServiceNow Architect to shape Enterprise Architecture across ITSM, ITOM, ITAM, GRC, SecOps and HR. You will translate complex requirements into scalable ServiceNow architectures and collaborate with enterprise clients to drive digital transformation with governance and best practices.

You will lead solution design, mentor delivery teams, and contribute to presales by showcasing AI-enabled capabilities like Now Assist and Generative AI.