Sales Operations Architect: HubSpot, AI Automation

MyDermaDream; Sweden; On-site; SEK 280,000 - 448,000; Full time

Job summary

My Derma Dream is seeking a Sales Operations Manager to own the operational infrastructure powering our rapidly scaling Sales Team. You will manage HubSpot administration across the organization, pipelines, workflows, data quality and integrations, and lead onboarding/offboarding of reps.

You will build automated processes in HubSpot and Monday.com, own lead routing, and maintain SOPs and playbooks. This role requires hands-on CRM expertise and a drive to turn messy data into scalable solutions

Qualifications

• Expert-level HubSpot administration experience.
• HubSpot certification strongly preferred.
• Experience building HubSpot workflows, properties, permissions and CRM architecture.
• Passion for using AI + automation to improve Sales Operations.
• Read 2 books/month.

Responsibilities

• Own HubSpot administration across the Sales organisation, including pipelines, stages, properties, workflows, permissions and ongoing CRM changes.
• Own Monday.com sales workflows, ensuring processes, ownership, handoffs and accountability are clear and consistently followed.
• Define and maintain pipeline governance, including stage definitions, entry/exit criteria and rules for how the process evolves.
• Build and optimise HubSpot + Monday.com automations, reducing manual work and improving speed, accuracy and process adherence.
• Own lead routing and assignment logic across HubSpot and Monday.com, including connect-rate dependent workflows.
• Maintain CRM data hygiene, including required fields, deduplication, missing data and accurate record management.
• Monitor and maintain integrations across HubSpot, Monday.com, Aircall, Shopify, Checkout Champ and Zapier.
• Own onboarding and offboarding of Sales Reps across the complete technology stack.
• Own Sales data within Supabase, or whichever platform becomes the long-term source of truth.
• Proactively monitor data quality, identifying and resolving issues before they impact reporting or Sales performance.
• Identify broken workflows, bottlenecks and process gaps, then take ownership of fixing them.
• Use AI and workflow optimisation to improve automation, call analysis, reporting and day-to-day Sales Operations.
• Drive process adherence, project management and accountability across Sales systems.
• Maintain clear documentation covering major sales systems, configurations, workflows and operational decisions.

Skills

HubSpot administration

HubSpot workflows

CRM architecture

AI + automation

HubSpot certification

Data quality

Job description

My Derma Dream is seeking a Sales Operations Manager to own the operational infrastructure powering our rapidly scaling Sales Team. You will manage HubSpot administration across the organization, pipelines, workflows, data quality and integrations, and lead onboarding/offboarding of reps.

You will build automated processes in HubSpot and Monday.com, own lead routing, and maintain SOPs and playbooks. This role requires hands-on CRM expertise and a drive to turn messy data into scalable solutions