Sales Operations Manager | HubSpot, Automation & Sales Systems

MyDermaDream; Sweden; On-site; SEK 280,000 - 448,000; Full time

Job summary

My Derma Dream is seeking a Sales Operations Manager to own the operational infrastructure powering our rapidly scaling Sales Team. You will manage HubSpot administration across the organization, pipelines, workflows, data quality and integrations, and lead onboarding/offboarding of reps.

You will build automated processes in HubSpot and Monday.com, own lead routing, and maintain SOPs and playbooks. This role requires hands-on CRM expertise and a drive to turn messy data into scalable solutions

Qualifications

• Expert-level HubSpot administration experience.
• HubSpot certification strongly preferred.
• Experience building HubSpot workflows, properties, permissions and CRM architecture.
• Passion for using AI + automation to improve Sales Operations.
• Read 2 books/month.

Responsibilities

• Own HubSpot administration across the Sales organisation, including pipelines, stages, properties, workflows, permissions and ongoing CRM changes.
• Own Monday.com sales workflows, ensuring processes, ownership, handoffs and accountability are clear and consistently followed.
• Define and maintain pipeline governance, including stage definitions, entry/exit criteria and rules for how the process evolves.
• Build and optimise HubSpot + Monday.com automations, reducing manual work and improving speed, accuracy and process adherence.
• Own lead routing and assignment logic across HubSpot and Monday.com, including connect-rate dependent workflows.
• Maintain CRM data hygiene, including required fields, deduplication, missing data and accurate record management.
• Monitor and maintain integrations across HubSpot, Monday.com, Aircall, Shopify, Checkout Champ and Zapier.
• Own onboarding and offboarding of Sales Reps across the complete technology stack.
• Own Sales data within Supabase, or whichever platform becomes the long-term source of truth.
• Proactively monitor data quality, identifying and resolving issues before they impact reporting or Sales performance.
• Identify broken workflows, bottlenecks and process gaps, then take ownership of fixing them.
• Use AI and workflow optimisation to improve automation, call analysis, reporting and day-to-day Sales Operations.
• Drive process adherence, project management and accountability across Sales systems.
• Maintain clear documentation covering major sales systems, configurations, workflows and operational decisions.

Skills

HubSpot administration

HubSpot workflows

CRM architecture

AI + automation

HubSpot certification

Data quality

Job description

Are you obsessed with building sales systems that actually work at scale?

Are you a HubSpot expert who can take complete ownership of CRM architecture, automation, data quality and integrations, rather than simply using the platform?

Are you the type of operator who sees a broken process, bad data or inefficient workflow and immediately wants to fix the system behind it?

We are My Derma Dream! A nearly 9-figure Skin Care brand in the United States founded in 2022.

BUT…

We are building a much bigger sales organisation, and the systems behind that organisation need to scale with it.

We are looking for a Sales Operations Manager to become the operational owner of the infrastructure powering our Sales Team.

You will own HubSpot, sales workflows, automation, integrations, lead routing, reporting, data integrity, documentation and sales operations processes.

This is not a role where you simply produce reports for leadership.

We want someone who can build the machine behind the sales team.

If you love turning messy processes into scalable systems…

If you can move comfortably between Sales Leadership, CRM architecture, data and automation…

If you believe almost every repetitive operational problem can be solved through better process, technology or AI…

Results:

• 95%+ data accuracy across individual team, department reporting

• Maintain key workflow error rate below 5%

• 99% Uptime across tech Stack - Hubspot, Monday, CheckoutChamp

• Maintaining accurate SOPs & Playbooks

• Successful onboarding / offboarding team members within 24 hours

Responsibilities:

• Own HubSpot administration across the Sales organisation, including pipelines, stages, properties, workflows, permissions and ongoing CRM changes.

• Own Monday.com sales workflows, ensuring processes, ownership, handoffs and accountability are clear and consistently followed.

• Define and maintain pipeline governance, including stage definitions, entry/exit criteria and rules for how the process evolves.

• Build and optimise HubSpot + Monday.com automations, reducing manual work and improving speed, accuracy and process adherence.

• Own lead routing and assignment logic across HubSpot and Monday.com, including connect-rate dependent workflows.

• Maintain CRM data hygiene, including required fields, deduplication, missing data and accurate record management.

• Monitor and maintain integrations across HubSpot, Monday.com, Aircall, Shopify, Checkout Champ and Zapier.

• Own onboarding and offboarding of Sales Reps across the complete technology stack.

• Own Sales data within Supabase, or whichever platform becomes the long-term source of truth.

• Proactively monitor data quality, identifying and resolving issues before they impact reporting or Sales performance.

• Identify broken workflows, bottlenecks and process gaps, then take ownership of fixing them.

• Use AI and workflow optimisation to improve automation, call analysis, reporting and day-to-day Sales Operations.

• Drive process adherence, project management and accountability across Sales systems.

• Maintain clear documentation covering major sales systems, configurations, workflows and operational decisions.

Requirements:

• Expert-level HubSpot administration experience

• HubSpot certification strongly preferred

• Experience building HubSpot workflows, properties, permissions and CRM architecture

• Passion for using AI + automation to improve Sales Operations

• Work 6 days/week

• Work 10 hours/day

• Read 2 books/month

Reward:

• $2500-$4000 + bonus

• This is an opportunity to take ownership of the operational infrastructure behind a rapidly scaling Sales organisation.

• You won't just inherit a CRM.

• You will have the opportunity to design, automate and continuously improve the machine that the Sales Team runs on.