Sales-Driven Customer Service & Account Manager

Swedish Nutra AB; Malmö kommun; On-site; SEK 320,000 - 420,000; Full time

Job summary

Swedish Nutra AB, a Malmö-based family company, is expanding its team to enhance customer experience and drive sales. You will be the main contact for customers, handling inquiries, resolving issues, and promoting our range of premium liquid vitamins and nutritional supplements.

The role emphasizes sales activity and building strong customer relationships, with opportunities to upsell and grow with the company as it distributes worldwide.

Qualifications

• Proven ability to deliver excellent customer service.
• Experience in handling inquiries and resolving issues.
• Ability to build and maintain positive customer relationships.
• Comfort with upselling and promoting products.

Responsibilities

• Deliver outstanding customer service to clients.
• Efficiently handle inquiries and resolve complaints.
• Process orders and manage customer accounts.
• Maintain deep product knowledge to assist customers.
• Drive in-house sales and upselling opportunities.

Skills

Customer service

Sales

Upselling

Communication

Interpersonal skills

Job description

Swedish Nutra AB, a Malmö-based family company, is expanding its team to enhance customer experience and drive sales. You will be the main contact for customers, handling inquiries, resolving issues, and promoting our range of premium liquid vitamins and nutritional supplements.

The role emphasizes sales activity and building strong customer relationships, with opportunities to upsell and grow with the company as it distributes worldwide.