Sales Assistant

MOWI Central Europe; Falkenbergs kommun; On-site; SEK 260,000 - 340,000; Full time

Job summary

Mowi Central Europe in Falkenberg is seeking a proactive Sales Assistant to support daily sales operations and related admin tasks. You will coordinate communication between customers, the sales team, and external partners, manage forecasts, pricing, and documentation, and assist with launches across multiple systems.

Ideal candidates have experience in customer service or sales support, a strong grasp of order-to-cash processes, and proficiency in ERP systems (preferably M3) and MS Office.

Qualifications

• Experience in Customer Service or Sales Support or similar coordination role.
• Understanding of order-to-cash, invoicing, claims, and customer support processes.
• Experience with ERP systems (preferably M3) and ticketing tools.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Fluent in English and Swedish.

Responsibilities

• Coordinate communication between customers, sales, accounting, and external partners.
• Act as main contact for customers and support daily inquiries.
• Manage customer forecasts, promotions, and forecast distribution.
• Record and resolve customer claims and deviations with internal teams.
• Create and maintain price lists and promotional pricing in ERP.
• Manage contracts, certificates, and documentation across systems.
• Support product launches with cross-functional coordination.
• Assist office admin and HR-related activities.
• Coordinate sustainability, compliance, IT and data protection activities.

Skills

Customer Service

Order Management

ERP Systems

English

Swedish

MS Office

Cross-functional teamwork

Tools

M3 ERP

ServiceNow

Job description

Join us in Mowi Central Europe, a key part of the Mowi Group, one of the world's largest producers and suppliers of Atlantic salmon. As a leading global seafood company, Mowi Central Europe operates in multiple countries across the region, including Poland, Italy, Germany, the Czech Republic, Türkiye, and Sweden. We are currently looking for an experienced candidate for the position of Sales Assistant, based in Falkenberg, Sweden. This role plays a key part in supporting Mowi Sweden's sales operations and related administrative processes. The position ensures smooth day-to-day coordination between the sales team, customers, local teams, Central Europe functions, and external partners.

Your Responsibilities

• Coordinate communication and operational activities between customers, sales department, accounting teams, and external partners.
• Act as the main point of contact for customers, supporting day-to-day inquiries
• Manage customer forecasts on a daily and weekly basis, including forecast updates, promotion planning, and distribution of forecast information to relevant stakeholders.
• Record, track, and manage customer claims and operational deviations, ensuring timely resolution in collaboration with internal stakeholders.
• Create and maintain price lists and promotional pricing in ERP system
• Manage customer contracts, certificates, documentation, and data within various systems and platforms
• Support product launches by coordinating cross-functional activities, approvals, product data, and packaging information.
• Handle internal design and labeling matters in cooperation with the Mowi Graphic Design / Lebel team.
• Support financial and administrative processes, including invoice handling, audit coordination, and cooperation with accounting teams.
• Oversee office administration and support local HR-related activities
• Coordinate sustainability, compliance, IT, and data protection activities, ensuring adherence to internal policies and regulatory requirements.

What We Are Looking For

• Previous experience in Customer Service, Sales Support, Order Management, Business Administration, or a similar coordination role.
• Good understanding of order-to-cash, invoicing, claims, and customer support processes.
• Familiarity with finance and accounting activities, including invoice processing and cooperation with accounting teams.
• Background in office administration and coordination of external suppliers and service providers.
• Proven ability to work in an international environment and collaborate with cross-functional teams.
• Advanced English and Swedish language skills.
• Hands-on experience with ERP systems (preferably M3) and ticketing tools (e.g., ServiceNow).
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Customer-oriented mindset with excellent communication and stakeholder management skills.
• Well-developed organizational abilities with the capacity to manage multiple priorities and deadlines.
• High attention to detail, a structured approach to work, and a proactive problem-solving attitude.

What We Offer

• Great opportunity for personal and professional development in an international area
• Ability to develop your career and experience new challenges
• Attractive conditions of employment