Remote Travel Support Specialist — Bookings & Destinations

Effortless travel solutions ETS; Göteborgs kommun; Remote; SEK 30,000 - 45,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients during their travel journeys. This role involves assisting with inquiries, travel bookings, and ensuring exceptional service standards.

The ideal candidate will possess strong communication skills, customer service experience, and a detail-oriented approach. This role offers remote flexibility, travel perks, and opportunities for growth within the company.

Qualifications

• Strong customer service experience in travel or hospitality is preferred.
• Must be organized and dependable with a proactive approach.
• Ability to quickly learn booking platforms and systems.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up to confirm trip details and customer satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Attention to detail

Technology proficiency

Passion for travel

Job description

Effortless Travel Solutions ETS is seeking a Travel Customer Representative to support clients during their travel journeys. This role involves assisting with inquiries, travel bookings, and ensuring exceptional service standards.

The ideal candidate will possess strong communication skills, customer service experience, and a detail-oriented approach. This role offers remote flexibility, travel perks, and opportunities for growth within the company.