Remote Travel Support Specialist

Sawmilldcllc; Göteborgs kommun; Remote; SEK 320,376 - 427,168; Full time

Benefits offered by this job

Flexible scheduling options

Access to travel-related perks

Full training and ongoing support

Job summary

A leading travel service provider is looking for a Remote Travel Customer Representative. This 100% work-from-home role involves assisting clients with travel inquiries, managing itinerary changes, and ensuring a smooth travel experience. The ideal candidate is detail-oriented, has a strong background in customer service, and is passionate about travel. You'll work in a supportive remote team and enjoy flexibility along with travel-related perks.

Qualifications

• Strong communication skills are a must.
• Experience in customer service roles, preferably in travel or hospitality.
• Detail-oriented and organized manner of working.
• Ability to learn new systems quickly.
• Desire to assist others and enhance travel experiences.

Responsibilities

• Assist clients remotely through various communication channels.
• Answer travel-related inquiries clearly and professionally.
• Support itinerary management and address client requests.
• Guide clients on travel requirements and agency procedures.
• Monitor trips and communicate proactively with clients.
• Resolve issues while maintaining a positive experience.

Skills

Strong written and verbal communication skills

Customer service experience

Highly organized

Ability to work independently

Passionate about travel

Job description

A leading travel service provider is looking for a Remote Travel Customer Representative. This 100% work-from-home role involves assisting clients with travel inquiries, managing itinerary changes, and ensuring a smooth travel experience. The ideal candidate is detail-oriented, has a strong background in customer service, and is passionate about travel. You'll work in a supportive remote team and enjoy flexibility along with travel-related perks.