Remote Travel Concierge — Flexible Hours & Expert Support

Elevationtravelpartners; Göteborgs kommun; Remote; SEK 334,693 - 535,510; Full time

Benefits offered by this job

100% remote role

Flexible hours

Structured training resources

Collaborative team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on delivering attentive service, answering questions across channels, and ensuring a positive client experience.

You will handle booking updates, travel policies, trip preparation details, and coordinate arrangements while maintaining professional, independent work from a remote setting.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication skills.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service

Written communication

Verbal communication

Detail orientation

Independent work

Digital platforms

Tools

Booking platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. This role focuses on delivering attentive service, answering questions across channels, and ensuring a positive client experience.

You will handle booking updates, travel policies, trip preparation details, and coordinate arrangements while maintaining professional, independent work from a remote setting.