Remote Travel Support Specialist

Sawmilldcllc; Stockholms kommun; Remote; SEK 320,000 - 420,000; Full time

Benefits offered by this job

Flexible scheduling options

Full training and ongoing support

Access to travel-related perks and discounts

Job summary

A travel service company is seeking a Remote Travel Customer Representative to provide assistance to clients before, during, and after their trips. This 100% remote role involves helping clients with travel inquiries, ensuring a smooth travel experience. The ideal candidate will possess strong communication skills and a passion for the travel industry, along with customer service experience. The position offers flexible scheduling, full training, and access to travel-related perks within a supportive remote team environment.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience in travel, hospitality, or call center.
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a professional manner.
• Support itinerary updates, cancellations, and special requests.
• Provide guidance on destinations and travel requirements.
• Monitor upcoming trips and communicate proactively.
• Resolve issues while maintaining a positive customer experience.

Job description

A travel service company is seeking a Remote Travel Customer Representative to provide assistance to clients before, during, and after their trips. This 100% remote role involves helping clients with travel inquiries, ensuring a smooth travel experience. The ideal candidate will possess strong communication skills and a passion for the travel industry, along with customer service experience. The position offers flexible scheduling, full training, and access to travel-related perks within a supportive remote team environment.