Remote Luxury Travel Concierge | Client Experience Pro

Effortless Travel Solutions; Stockholms kommun; Remote; SEK 291,545 - 485,908; Full time

Benefits offered by this job

100% remote work environment

Flexible scheduling options

Access to travel perks and discounts

Job summary

Effortless Travel Solutions is seeking a Travel Customer Service Representative to join their remote team. In this role, you'll support clients throughout their travel journey, offering personalized service from booking to post-trip follow-up.

Ideal candidates are detail-oriented and passionate about delivering exceptional customer experiences, ideally with some background in travel or hospitality. The position offers flexible scheduling, travel perks, and opportunities for professional growth.

Qualifications

• Customer service experience in travel, hospitality, or service-related fields.
• Detail-oriented with strong organizational skills.
• Comfortable using new technology and booking platforms.

Responsibilities

• Respond to client inquiries via various communication channels.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about travel requirements and destinations.
• Follow up with clients pre- and post-travel for satisfaction.
• Document and update booking information as necessary.

Skills

Excellent verbal and written communication skills

Customer service experience

Strong organizational skills

Comfortable using technology

Reliable and proactive

Interest in travel

Job description

Effortless Travel Solutions is seeking a Travel Customer Service Representative to join their remote team. In this role, you'll support clients throughout their travel journey, offering personalized service from booking to post-trip follow-up.

Ideal candidates are detail-oriented and passionate about delivering exceptional customer experiences, ideally with some background in travel or hospitality. The position offers flexible scheduling, travel perks, and opportunities for professional growth.