Remote Travel Experience Specialist

Kim Luxe Travel

Stockholms kommun

Remote

SEK 360,000 - 480,000

Full time

14 days+

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Benefits offered by this job

Travel-related perks

Industry discounts

Flexible hours

Job summary

Kim Luxe Travel seeks a Remote Travel Experience Representative to assist travelers before, during, and after their trips. You will handle inquiries via email, phone, and messaging, review itineraries, and assist with updates to ensure a smooth journey.

This fully remote role offers flexible hours, onboarding training, and opportunities to develop in the travel industry. You will provide destination guidance, travel requirements information, and proactive follow-ups to create positive client

Qualifications

Excellent communication and customer service mindset.
Experience in customer service preferred but not required.
Organized with attention to detail.
Comfortable using online tools and learning new systems.
Interest in travel and helping clients.
Fully remote with flexible hours.
Training and ongoing support provided.
Opportunities for professional development in travel.
Access to travel-related perks and industry discounts.
Supportive and collaborative team environment.

Responsibilities

Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance.
Review itineraries, confirm travel arrangements, and assist with updates or general requests.
Provide accurate information about destinations, travel requirements, and agency procedures.
Follow up with travelers before departure to confirm details and answer questions.
Address client concerns professionally and elevate more complex matters when needed.