Remote Travel Concierge & Support Specialist

Kim Luxe Travel

Göteborgs kommun

Remote

SEK 279,000 - 469,000

Full time

14 days+

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Benefits offered by this job

Remote work

Training and support

Growth opportunities

Travel discounts

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance specialist to guide clients through planning, preparing, and experiencing their trips from home. You will handle inquiries, support reservations, and provide travel guidance to ensure client confidence.

The ideal candidate communicates clearly, excels in customer service, and thrives in a self-directed remote role. Training and ongoing support are provided, with opportunities for growth within the company.

Qualifications

Excellent written and verbal communication skills.
Customer service experience in travel, hospitality, or support.
Highly organized, reliable, and detail-oriented.
Comfortable working independently in a remote environment.
Quick learner with the ability to adapt to booking systems and digital tools.
Enthusiastic about travel and helping others travel with confidence.

Responsibilities

Assist clients remotely via email, phone, and messaging platforms.
Support travel reservations, itinerary updates, cancellations, and special requests.
Provide clear guidance on destinations, travel requirements, and agency processes.
Monitor upcoming trips and proactively reach out to clients when needed.
Address questions or concerns professionally, ensuring a positive client experience.