Remote Travel Concierge & Support Specialist

Kim Luxe Travel

Uppsala kommun

Remote

SEK 360,000 - 480,000

Full time

14 days+

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Benefits offered by this job

Travel perks

Job summary

Kim Luxe Travel seeks a Remote Travel Experience Representative to support travelers before, during, and after their trips. This role focuses on providing helpful support, coordinating travel details, and ensuring clients have a smooth and positive travel experience.

You will communicate with clients via email, phone, and messaging, review itineraries, confirm arrangements, and share destination information.

Qualifications

Strong communication skills with a customer-focused attitude.
Customer service experience preferred but not required.
Organized and dependable with strong attention to detail.
Comfortable using online tools and learning new systems.
Interest in travel and supporting positive client experiences.
Fully remote position with flexible hours.
Training and ongoing support provided.
Opportunities for professional development in travel industry.
Access to travel-related perks and industry discounts.
Supportive and collaborative team environment.

Responsibilities

Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
Review itineraries, confirm travel arrangements, and assist with updates or general requests
Provide accurate information about destinations, travel requirements, and agency procedures
Follow up with travelers before departure to confirm details and answer questions
Address client concerns professionally and elevate more complex matters when needed