Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Göteborgs kommun; Remote; SEK 249,000 - 387,000; Full time

Benefits offered by this job

Travel industry discounts

Job summary

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey in a fully remote role. You will provide guidance, answer travel-related questions, and help travelers feel prepared before and during trips.

You'll respond to inquiries via email, phone and messaging, review plans, share destination info and travel guidelines, and ensure customers have what they need before departure. Training and growth opportunities are provided.

Qualifications

• Friendly and professional communication style.
• Organized with strong attention to detail.
• Comfortable with digital tools and online platforms.
• Interest in travel and helping others.

Responsibilities

• Respond to traveler inquiries through email, phone, and messaging platforms
• Assist with reviewing travel plans and confirm trip details
• Provide information on destinations, guidelines, and company procedures
• Check in with clients prior to departure to ensure they have everything needed
• Address concerns professionally and refer complex issues when appropriate

Job description

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey in a fully remote role. You will provide guidance, answer travel-related questions, and help travelers feel prepared before and during trips.

You'll respond to inquiries via email, phone and messaging, review plans, share destination info and travel guidelines, and ensure customers have what they need before departure. Training and growth opportunities are provided.