Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Uppsala kommun; Remote; SEK 357,000 - 469,000; Full time

Benefits offered by this job

Travel-related discounts

Training and support

Remote team environment

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. This 100% work-from-home role involves guiding clients, handling travel-related requests, and ensuring support at every step.

You will assist via email, phone, and messaging, help with reservations and itineraries, and provide clear guidance on destinations and requirements. This role offers training and growth within a travel-focused company.

Qualifications

• Excellent written and verbal communication.
• Experience in customer service (travel, hospitality, or support) preferred.
• Organized, reliable, and detail-oriented.
• Able to work independently in a remote setup.
• Fast learner and comfortable with digital tools and booking systems.
• Passionate about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms
• Support travel reservations, itinerary updates, cancellations, and special requests
• Provide clear guidance on destinations, travel requirements, and agency processes
• Monitor upcoming trips and proactively reach out to clients when needed
• Address questions or concerns professionally, ensuring a positive client experience

Skills

Communication skills

Customer service experience

Organizational skills

Independent remote work

Adaptability

Travel enthusiasm

Tools

Booking systems

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. This 100% work-from-home role involves guiding clients, handling travel-related requests, and ensuring support at every step.

You will assist via email, phone, and messaging, help with reservations and itineraries, and provide clear guidance on destinations and requirements. This role offers training and growth within a travel-focused company.