Remote Travel Experience Concierge Flexible Hours

Kim Luxe Travel

Lunds kommun

Remote

SEK 335,000 - 580,000

Full time

14 days+

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Benefits offered by this job

Travel-related perks

Industry discounts

Training and development

Job summary

Kim Luxe Travel is seeking a Remote Travel Experience Representative to assist travelers before, during, and after their trips. You will coordinate itineraries, confirm arrangements, and provide guidance to ensure a smooth, positive experience.

The role is fully remote with flexible hours, comprehensive training, and ongoing support. You will communicate via email, phone, and messaging platforms, with access to travel-related perks and industry discounts to enhance client satisfaction.

Qualifications

Customer service experience preferred but not required.
Organized and dependable with strong attention to detail.
Comfortable using online tools and learning new systems.
Interest in travel and supporting positive client experiences.
Training and ongoing support provided.
Opportunities for professional development in travel industry.
Access to travel-related perks and industry discounts.
Supportive and collaborative team environment.

Responsibilities

Communicate with clients via email, phone, and messaging platforms to provide assistance and travel guidance
Review itineraries, confirm travel arrangements, and assist with updates or general requests
Provide accurate information about destinations, travel requirements, and agency procedures
Follow up with travelers before departure to confirm details and answer questions
Address client concerns professionally and elevate more complex matters when needed