Remote Travel Concierge & Support Specialist

Kim Luxe Travel; Uppsala kommun; Remote; SEK 240,000 - 320,000; Full time

Job summary

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote role provides guidance, answers travel questions, and helps travelers feel prepared before and during trips.

You will respond to inquiries, review plans, and share destination information while maintaining a friendly, professional approach and using digital tools confidently.

Qualifications

• Friendliness and professional communication style.
• Organized with strong attention to detail.
• Comfortable using digital tools and online platforms.
• Interest in travel and helping others plan trips.

Responsibilities

• Respond to traveler inquiries via email, phone, and messaging platforms.
• Review travel plans and help confirm important trip details.
• Provide information on destinations, guidelines, and company procedures.
• Check in with clients before departure to ensure they have what they need.
• Address concerns professionally and refer complex issues when needed.

Job description

Kim Luxe Travel is seeking a Virtual Travel Assistance Agent to support clients throughout their travel journey. This remote role provides guidance, answers travel questions, and helps travelers feel prepared before and during trips.

You will respond to inquiries, review plans, and share destination information while maintaining a friendly, professional approach and using digital tools confidently.