Remote Travel Concierge: Client Support & Planning

Kim Luxe Travel; Örebro kommun; Remote; SEK 350,000 - 550,000; Full time

Benefits offered by this job

Training and ongoing support

Growth opportunities

Travel-related perks

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will answer inquiries, process reservations, and provide expert guidance to ensure a smooth travel experience.

You\'ll work independently in a remote setup, stay organized, adapt to booking systems and digital tools, and collaborate with a supportive team.

Qualifications

• Excellent written and verbal communication in English.
• Customer service experience in travel, hospitality, or support roles.
• Highly organized, reliable, and detail-oriented.
• Able to work independently in a remote environment.
• Quick to learn new booking systems and digital tools.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Support travel reservations, itinerary updates, cancellations, and special requests.
• Provide guidance on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively reach out to clients.
• Address questions or concerns professionally, ensuring a positive client experience.

Skills

Strong communication skills

Customer service experience

Remote work experience

Organizational skills

Adaptability to booking systems

Tools

Booking systems

CRM software

Job description

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience their trips. In this 100% work-from-home role, you will answer inquiries, process reservations, and provide expert guidance to ensure a smooth travel experience.

You\'ll work independently in a remote setup, stay organized, adapt to booking systems and digital tools, and collaborate with a supportive team.