Remote Danish-Speaking Customer Agent — Greece

WW Talents

Kalmar kommun

Remote

SEK 202,000 - 246,000

Full time

12 days ago

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Benefits offered by this job

Fully Paid and structured training
Relocation support (4 weeks hotel, etc

Job summary

WW Talents is seeking Danish-speaking Customer Service Agents to support international projects from Greece. The role is fully remote within Greece, with a Monday–Friday schedule and occasional weekend shifts depending on the project.

You will handle customer inquiries by phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records while delivering professional, customer-focused support.

Qualifications

  • C1/C2 level in Danish required.
  • B2-C1 level in English depending on the project.
  • Strong written and verbal communication skills.
  • Ability to work in a fast-paced international environment.
  • Basic familiarity with CRM systems is advantageous.

Responsibilities

  • Provide customer support via phone, email, and chat.
  • Assist with products, orders, payments, deliveries, warranties, and returns.
  • Troubleshoot basic issues and provide effective solutions.
  • Handle complaints and escalate complex cases when needed.
  • Maintain accurate CRM records and timely updates.
  • Deliver professional, customer-focused support.

Skills

Danish C1/C2
English B2-C1
Communication skills
Problem solving
Multitasking
Customer-oriented
CRM familiarity

Tools

CRM systems

Job description

WW Talents is seeking Danish-speaking Customer Service Agents to support international projects from Greece. The role is fully remote within Greece, with a Monday–Friday schedule and occasional weekend shifts depending on the project.

You will handle customer inquiries by phone, email, and chat, assist with orders, payments, deliveries, warranties, and returns, and maintain CRM records while delivering professional, customer-focused support.

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