Part-Time Sales Support & CRM Administrator

Kintec Global Recruitment; Uppsala kommun; Vor Ort; SEK 193.000 - 303.000; Teilzeit

Zusammenfassung

Kintec Global Recruitment in Sweden seeks a part-time Sales Administration and Customer Care Assistant. The role covers CRM management, contract administration, invoicing preparation, and proactive customer engagement across sales and service processes.

You will handle leads, prepare quotations, maintain records, and support meetings and events with a service-oriented mindset and strong Swedish communication.

Qualifikationen

• Experience in sales administration, customer service, or sales support.
• Good working knowledge of CRM systems and administrative tools.
• Ability to organise work clearly, manage competing priorities, and work independently.
• Strong written and spoken communication skills in Swedish.
• A proactive, service-focused approach to supporting customers and colleagues.
• Ability to manage several tasks and stakeholder contacts simultaneously while maintaining accurate records.

Aufgaben

• Provide hands-on administrative and customer support to the Sales and Customer Care team in daily operations.
• Support efficient customer management by maintaining accurate records, following up on customer activity, and ensuring a high standard of administration across sales and service processes.
• Work across sales administration, customer service, CRM management, customer-care activity, and the coordination of internal and external processes.
• Update the CRM system after contracts are signed and ensure customer information remains accurate and complete.
• Register and administer different types of customer agreements.
• Prepare and distribute internal documentation relating to contracts.
• Prepare invoicing documentation for connection charges.
• Maintain customer contact details and other CRM data.
• Compile statistics and supporting material for customer meetings and visits.
• Receive, register, and follow up incoming leads from web and email channels.
• Prepare quotation documentation and monitor responses.

Kenntnisse

Sales administration

Customer service

CRM experience

Tools

CRM software

Jobbeschreibung

Kintec Global Recruitment in Sweden seeks a part-time Sales Administration and Customer Care Assistant. The role covers CRM management, contract administration, invoicing preparation, and proactive customer engagement across sales and service processes.

You will handle leads, prepare quotations, maintain records, and support meetings and events with a service-oriented mindset and strong Swedish communication.