Operations Agent – Student Worker (Swedish speaking)

Anyfin; Stockholms kommun; On-site; SEK 106,000 - 140,000; Part time

Benefits offered by this job

Snacks

After-work hangouts

Wellness perks

Top-tier tech gear

Job summary

Anyfin is seeking a Swedish-speaking Operations Agent – Student Worker to join our Operations team in Stockholm. This role is ideal for students starting their studies or seeking a stable part-time position, with approximately 65 hours per month (10–15 hours per week) and on-site work in central Stockholm.

You will analyze credit applications, follow compliance standards, handle multiple customer touchpoints, and collaborate with a dynamic global team to improve processes and customer outcomes.

Qualifications

• Experience working with internal tools, multi-step workflows, or case management systems.
• Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus.

Responsibilities

• Analyze and evaluate credit applications to produce responsible, transparent offers.
• Follow credit policies and regulatory standards with precision.
• Communicate with customers across email, chat, phone, and social media.
• Ensure top-quality customer experience - every interaction counts.
• Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation.
• Suggest and implement improvements to processes, tools, and workflows.
• Collaborate closely with a supportive, energetic, cross-functional team.

Skills

Internal tools

Fintech operations

KYC/KYB

Quality assurance

Customer operations

Tools

Case management systems

Job description

Help People Take Control of Their Finances. Join Us at Anyfin

At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across Sweden, Germany, Finland, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started.

With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team.

We’re now hiring a Swedish-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time.

The position is based in Stockholm.

What You’ll Be Doing

As a Swedish-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission.

Your Responsibilities

• Analyze and evaluate credit applications to produce responsible, transparent offers
• Follow credit policies and regulatory standards with precision
• Communicate with customers across email, chat, phone, and social media
• Ensure top-quality customer experience - every interaction counts
• Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation
• Suggest and implement improvements to processes, tools, and workflows
• Collaborate closely with a supportive, energetic, cross-functional team

Qualifications & Skills

Experience

• Experience working with internal tools, multi-step workflows, or case management systems.
• Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus.

Technical & Analytical Abilities

• High system literacy; comfortable learning complex internal tools quickly.
• Strong pattern recognition and analytical thinking.
• Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors.

Languages

• Native-level Swedish and fluent English.
• Bonus: Knowledge of one of our other core market languages.

What Drives You

• Is motivated to grow and learn within fintech
• Works ethically and cares about helping customers regain financial control
• Enjoys being part of an ambitious, international, mission-driven team
• Wants to make a real impact rather than only executing routine tasks

What We Offer

• 65 hours per month on average 10–15 hours per week and stepping in when needed
• A modern office in central Stockholm
• A diverse team from all over the world
• Real opportunities for learning, development, and career progression
• A supportive and high-performing Operations team
• Snacks, After-work hangouts, wellness perks, and top-tier tech gear
• A workplace that values curiosity, innovation, and continuous improvement

This role is designed to work well alongside university studies or another part-time job. Our working hours are scheduled during both weekdays and weekends.

We offer you the opportunity to combine your studies with practical experience in a collaborative environment focused on learning, problem-solving, and making a real impact.

This is your chance to join a fintech company transforming financial health and grow alongside a team that’s just getting started.

Anyfin is a fintech on a mission to simplify loan repayments and improve the financial well-being of millions. We help consumers reduce the costs of high-interest loans, and take control of their repayment plan.