German-Speaking Fintech Operations Agent — Part-Time

Anyfin; Stockholms kommun; On-site; SEK 100,000 - 156,000; Part time

Benefits offered by this job

Modern Stockholm office

Diverse, international team

Learning and career progression

Wellness perks and tech gear

Job summary

Anyfin seeks a German-speaking Operations Agent – Student Worker based in Stockholm. This part-time role supports core operations, shaping customer experience and fintech mission while fitting around university studies.

The position offers an international, energetic team, flexible hours (10–15 hours/week on average), and opportunities to learn and develop within a mission-driven fintech company.

Qualifications

• Experience working with internal tools, multi-step workflows, or case management systems.
• Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus.

Responsibilities

• Analyze and evaluate credit applications to produce responsible, transparent offers.
• Follow credit policies and regulatory standards with precision.
• Communicate with customers across email, chat, phone, and social media.
• Ensure top-quality customer experience - every interaction counts.
• Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation.
• Suggest and implement improvements to processes, tools, and workflows.
• Collaborate closely with a supportive, energetic, cross-functional team.

Skills

German (native)

English (fluent)

Job description

Anyfin seeks a German-speaking Operations Agent – Student Worker based in Stockholm. This part-time role supports core operations, shaping customer experience and fintech mission while fitting around university studies.

The position offers an international, energetic team, flexible hours (10–15 hours/week on average), and opportunities to learn and develop within a mission-driven fintech company.