Operations Agent – Student Worker (Finnish speaking)

Anyfin; Stockholms kommun; Vor Ort; SEK 123.000 - 212.000; Teilzeit

Benefits dieser Stelle

Modern Stockholm office

Diverse international team

Learning and career progression

Snacks and wellness perks

Zusammenfassung

Anyfin in Stockholm is looking for a Finnish-speaking Operations Agent – Student Worker to support core operations while you study. This part-time role is designed for students seeking stable hours over a longer period.

Your responsibilities include analyzing credit applications, following policies, liaising with customers across email, chat and phone, and performing AML/KYC checks as part of a cross-functional team.

Qualifikationen

• Experience with internal tools and case management.
• Experience in fintech operations, KYC/KYB processes is a plus.
• Strong system literacy and analytical thinking.
• Excellent communication in English; Finnish native.

Aufgaben

• Analyze and evaluate credit applications to produce responsible, transparent offers.
• Follow credit policies and regulatory standards with precision.
• Communicate with customers across email, chat, phone, and social media.
• Ensure top-quality customer experience - every interaction counts.
• Handle AML/KYC checks and regulatory documentation.
• Suggest and implement improvements to processes, tools, and workflows.
• Collaborate closely with a cross-functional team.

Kenntnisse

Internal tools

Fintech operations

KYC/KYB

Quality assurance

Customer operations

Analytical thinking

Tools

Case management systems

Jobbeschreibung

Help People Take Control of Their Finances. Join Us at Anyfin

At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve helped customers across, Finland, Sweden, and Norway save millions by refinancing expensive consumer credit. And we’re just getting started.

With new markets, products, and tools on the horizon, we’re looking for curious minds and collaborative teammates to strengthen our Operations team.

We’re now hiring a Finnish-speaking Operations Agent – Student Worker. This role is ideal for students at the beginning of their studies or individuals looking for a stable part-time position over a longer period of time.

The position is based in Stockholm.

What You’ll Be Doing

As a Finnish-speaking Operations Agent – Student Worker, you will be a key player in our core operations. Your work will directly shape the customer experience and the success of our mission.

Your Responsibilities

• Analyze and evaluate credit applications to produce responsible, transparent offers
• Follow credit policies and regulatory standards with precision
• Communicate with customers across email, chat, phone, and social media
• Ensure top-quality customer experience - every interaction counts
• Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation
• Suggest and implement improvements to processes, tools, and workflows
• Collaborate closely with a supportive, energetic, cross-functional team

Qualifications & Skills

Experience

• Experience working with internal tools, multi-step workflows, or case management systems.
• Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus.

Technical & Analytical Abilities

• High system literacy; comfortable learning complex internal tools quickly.
• Strong pattern recognition and analytical thinking.
• Ability to investigate issues and distinguish between user mistakes, data inconsistencies, and potential system errors.

Languages

• Native-level Finnish and fluent English.
• Bonus: Knowledge of one of our other core market languages.

What Drives You

• Is motivated to grow and learn within fintech
• Works ethically and cares about helping customers regain financial control
• Enjoys being part of an ambitious, international, mission-driven team
• Wants to make a real impact rather than only executing routine tasks

What We Offer

• 50 hours per month on average 8–12 hours per week and stepping in when needed
• A modern office in central Stockholm
• A diverse team from all over the world
• Real opportunities for learning, development, and career progression
• A supportive and high-performing Operations team
• Snacks, After-work hangouts, wellness perks, and top-tier tech gear
• A workplace that values curiosity, innovation, and continuous improvement

This role is designed to work well alongside university studies or another part-time job. Our working hours are scheduled during both weekdays and weekends.

We offer you the opportunity to combine your studies with practical experience in a collaborative environment focused on learning, problem-solving, and making a real impact.

This is your chance to join a fintech company transforming financial health and grow alongside a team that’s just getting started.

Ready to Make a Difference?

We can’t wait to meet you.

Anyfin is a fintech on a mission to simplify loan repayments and improve the financial well-being of millions. We help consumers reduce the costs of high-interest loans, and take control of their repayment plan.