Fintech Operations Agent, Part-Time Student (Swedish) – Stockholm

Anyfin; Stockholms kommun; On-site; SEK 106,000 - 140,000; Part time

Benefits offered by this job

Snacks

After-work hangouts

Wellness perks

Top-tier tech gear

Job summary

Anyfin is seeking a Swedish-speaking Operations Agent – Student Worker to join our Operations team in Stockholm. This role is ideal for students starting their studies or seeking a stable part-time position, with approximately 65 hours per month (10–15 hours per week) and on-site work in central Stockholm.

You will analyze credit applications, follow compliance standards, handle multiple customer touchpoints, and collaborate with a dynamic global team to improve processes and customer outcomes.

Qualifications

• Experience working with internal tools, multi-step workflows, or case management systems.
• Experience fintech operations, KYC/KYB processes, quality assurance, customer operations, or similar areas is a plus.

Responsibilities

• Analyze and evaluate credit applications to produce responsible, transparent offers.
• Follow credit policies and regulatory standards with precision.
• Communicate with customers across email, chat, phone, and social media.
• Ensure top-quality customer experience - every interaction counts.
• Handle administrative tasks, including AML/KYC checks, customer verification, and regulatory documentation.
• Suggest and implement improvements to processes, tools, and workflows.
• Collaborate closely with a supportive, energetic, cross-functional team.

Skills

Internal tools

Fintech operations

KYC/KYB

Quality assurance

Customer operations

Tools

Case management systems

Job description

Anyfin is seeking a Swedish-speaking Operations Agent – Student Worker to join our Operations team in Stockholm. This role is ideal for students starting their studies or seeking a stable part-time position, with approximately 65 hours per month (10–15 hours per week) and on-site work in central Stockholm.

You will analyze credit applications, follow compliance standards, handle multiple customer touchpoints, and collaborate with a dynamic global team to improve processes and customer outcomes.