Omnichannel Lifecycle Analytics Lead

Strawberry; Stockholms kommun; On-site; SEK 700,000 - 900,000; Full time

Job summary

Strawberry is seeking a proactive Customer Lifecycle Analyst to be the dedicated analytics bridge to our Omnichannel and CRM teams. You will turn complex customer and lifecycle data into commercial impact and shape strategic decisions with fast-paced, high-autonomy collaboration.

You own your data domain end-to-end—from building pragmatic dashboards and monthly reporting to underpinning optimization of lifecycle stages and CRM personalization through experiments and segmentation.

Responsibilities

• As our Customer Lifecycle Analyst, your main role is to be a trusted business partner and commercial challenger.
• You’ll map behavior across lifecycle stages (onboarding, engagement, retention, reactivation) and proactively bring new solutions to the table.
• You own the data domain end-to-end: dashboards, monthly reporting, and the commercial story behind the numbers.

Job description

Strawberry is seeking a proactive Customer Lifecycle Analyst to be the dedicated analytics bridge to our Omnichannel and CRM teams. You will turn complex customer and lifecycle data into commercial impact and shape strategic decisions with fast-paced, high-autonomy collaboration.

You own your data domain end-to-end—from building pragmatic dashboards and monthly reporting to underpinning optimization of lifecycle stages and CRM personalization through experiments and segmentation.