Norwegian-Speaking Support Specialist | Welfare Tech

Sensio; Malmö kommun; On-site; SEK 420,000 - 520,000; Full time

Job summary

Sensio in Malmö is seeking a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team. You will be a key liaison for Norwegian customers, helping them maximize value from our welfare technology solutions.

You'll work closely with colleagues across support, technology, implementation, and product development, tackling a variety of tasks and learning every day. This role offers the chance to contribute to safer living environments and sustainable care services across the

Qualifications

• Norwegian language skills for customer support.
• Ability to collaborate with cross-functional teams (support, technology, implementation, product development).
• Willingness to work with welfare technology and IoT devices.

Responsibilities

• Help municipalities troubleshoot technical issues.
• Respond to inquiries via support portal, phone, and email.
• Collaborate with developers on bug reports and improvements.
• Configure and test equipment before delivery.
• Contribute to process and documentation improvements.
• Work with colleagues and customers in Sweden, Norway, and Denmark.

Skills

Norwegian language

Customer support

Cross-functional collaboration

Job description

Sensio in Malmö is seeking a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team. You will be a key liaison for Norwegian customers, helping them maximize value from our welfare technology solutions.

You'll work closely with colleagues across support, technology, implementation, and product development, tackling a variety of tasks and learning every day. This role offers the chance to contribute to safer living environments and sustainable care services across the