Norwegian speaking Support Specialist for Sensio

Sensio; Malmö kommun; On-site; SEK 420,000 - 520,000; Full time

Job summary

Sensio in Malmö is seeking a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team. You will be a key liaison for Norwegian customers, helping them maximize value from our welfare technology solutions.

You'll work closely with colleagues across support, technology, implementation, and product development, tackling a variety of tasks and learning every day. This role offers the chance to contribute to safer living environments and sustainable care services across the

Qualifications

• Norwegian language skills for customer support.
• Ability to collaborate with cross-functional teams (support, technology, implementation, product development).
• Willingness to work with welfare technology and IoT devices.

Responsibilities

• Help municipalities troubleshoot technical issues.
• Respond to inquiries via support portal, phone, and email.
• Collaborate with developers on bug reports and improvements.
• Configure and test equipment before delivery.
• Contribute to process and documentation improvements.
• Work with colleagues and customers in Sweden, Norway, and Denmark.

Skills

Norwegian language

Customer support

Cross-functional collaboration

Job description

Do you thrive on technology, customer service, and helping people? Are you fluent in Norwegian and want to work with solutions that make a real difference in people's everyday lives?
At Sensio, we develop and deliver welfare technology that helps older adults, care recipients, and healthcare professionals across the Nordic region. Our solutions are used every day to create safer living environments and more sustainable care services.

We are now looking for a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team in Malmö.

As a Support Specialist, you will become an important part of our Nordic support team, with a primary focus on supporting our Norwegian customers. You will help users get the most value from our products and solutions while collaborating closely with colleagues across support, technology, implementation, and product development.

No two days are the same.

A Typical Day May Include

• Helping a municipality troubleshoot a technical issue
• Responding to inquiries through our support portal, phone, and email
• Collaborating with developers on bug reports and improvement suggestions
• Configuring and testing equipment before customer delivery
• Contributing to improvements in processes, documentation, and ways of working
• Working closely with colleagues and customers in Sweden, Norway, and Denmark
  

You will work with modern welfare technology, IoT devices, mobile applications, cloud services, and digital solutions that are used by thousands of people every day.