Customer Support (Danish/Norwegian/Swedish/Finnish) (EU)

Cross Border Talents; Stockholms kommun; Sur place; SEK 290 000 - 424 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based bonuses

Full relocation support

Accommodation support

Health insurance

Paid training

Multicultural work environment

Career growth opportunities

Résumé du poste

An international customer support organization is seeking Customer Service Representatives fluent in a Nordic language and English. You will be responsible for handling customer inquiries, resolving issues, and providing accurate information while maintaining high customer satisfaction. This role supports relocation for EU citizens and offers competitive salary, performance bonuses, and health insurance, ensuring a multicultural work environment.

Qualifications

• C1–C2 or higher proficiency in a Nordic language.
• B2 or higher level of English.
• Strong communication and problem-solving skills.
• Customer-focused attitude.
• Basic computer and multitasking abilities.
• Previous customer service experience is a plus but not required.

Responsabilités

• Handle customer inquiries via phone, email, and chat.
• Resolve customer issues in a timely and professional manner.
• Provide accurate information about products and services.
• Document interactions in internal systems.
• Follow company policies and procedures.

Connaissances

Nordic language proficiency (C1–C2)

English proficiency (B2)

Strong communication skills

Problem-solving skills

Customer-focused attitude

Outils

CRM basics

Description du poste

Location: Europe (Relocation Supported for EU citizens from EU Regions)

Languages Required: Nordic language (Danish / Swedish / Norwegian / Finnish / Icelandic): C1–C2 or higher

English: B2 or higher

Job Overview

We are seeking Customer Service Representatives with strong Nordic language skills to join our international customer support team. You will be responsible for delivering excellent customer service and ensuring high levels of customer satisfaction.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide accurate information about products and services
• Maintain service quality and customer satisfaction standards
• Document customer interactions in internal systems
• Follow company policies and procedures

Requirements

• C1–C2 or higher proficiency in a Nordic language
• B2 or higher level of English
• Strong communication and problem-solving skills
• Customer-focused attitude
• Basic computer and multitasking skills
• Previous customer service experience is a plus but not mandatory

What We Offer

• Competitive salary
• Performance-based bonuses
• Full relocation support
• Accommodation support provided by the company
• Health insurance covered by the company
• Paid training
• Multicultural work environment
• Career growth opportunities