Inside Sales Nordics

Tangle Teezer Ltd; Göteborgs kommun; Hybrid; SEK 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid working schedule

Sales bonus and incentive plan

Opportunities for career development

Job summary

BIC World is seeking an Inside Sales Representative for the Nordic countries in Gothenburg. You will manage accounts, ensure top-notch service, and maximize sales through regular calls and coordinated order processing.

Regular field visits to distributors are expected (3–4 per year) to train commercial teams, provide samples, and ensure showroom visibility. Strong Swedish and English, plus Office proficiency, are essential for success.

Qualifications

• Fluent Swedish and English; customer relations experience preferred.
• Self-motivated, proactive, problem-solver.
• Experience in sales or market research is valuable.
• Proficient in Office.

Responsibilities

• Manage all assigned Nordic accounts, both active and inactive, ensuring excellent service and maximizing sales.
• Own the full order process from entry to dispatch and coordinate with logistics.
• Conduct telemarketing of products/services; recover lost customers and acquire new ones.
• Perform regular field visits (3–4 per year) to key distributors for training and visibility.
• Provide product advice, track actions/promotions, and handle post-sales follow-up.

Skills

Swedish

English

Customer relations

Tools

Office

Job description

Gothenburg, SE Tarragona, ES, 43006

BIC

Hybrid

Description

JoinBIC World, acommunity of brandsdedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed togrowing our iconic and innovative brandsby reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a"roll up your sleeves and get the job done"mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

BIC Graphic Europe is the BIC Group entity specialized in the development, manufacturing, and commercialization of BIC products for the promotional products industry.

Inside Sales Representative for Nordic countries

You will be responsible for managing all assigned accounts, both active and inactive, ensuring excellent service and maximizing sales through regular calls. This includes managing the entire order process, from entry into the system to dispatch. Responsibilities include telemarketing of products and services, recovering lost customers, acquiring new customers, asset tracking, quotations, order management, handling complaints, providing product advice to customers, tracking actions and promotions, as well as post-sales follow-up.

Additionally, regular field visits (3 to 4 per year) to key distributors are required to ensure contact, training for their commercial teams, providing samples and sales materials, and ensuring good visibility at the distributor’s showroom.

Profile

• Highly self-motivated and proactive individual.
• Enjoys challenges and has experience in customer relations.
• Previous experience in sales and market research is valuable.
• Proficient in Office.
• Languages: proficiency in Swedish and English, other languages will be considered a plus
• Customer Orientation and best-in-class service.
• Communication and Persuasion Skills.
• Problem-solving.

What we offer

• Hybrid working schedule
• Sales bonus and incentive plan
• Opportunities for career development

Full time job

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.