Inside Sales Nordics

BIC; Göteborgs kommun; Hybrid; SEK 420,000 - 620,000; Full time

Benefits offered by this job

Hybrid working schedule

Sales bonus and incentive plan

Opportunities for career development

Job summary

BIC World is seeking an Inside Sales Representative for Nordic countries to manage accounts, deliver excellent service, and grow sales through regular calls.

You will oversee the full order cycle from entry to dispatch, including telemarketing, quotations, and post-sales follow-up, with occasional distributor visits.

Fluency in Swedish and English, a proactive mindset, and prior sales or market research experience are valued; hybrid work and a sales incentive plan are offered.

Qualifications

• Experience in sales or market research.
• Proficient in Office.
• Languages: Swedish and English.

Responsibilities

• Manage all assigned Nordic accounts and ensure excellent service.
• Handle full order cycle: entry to dispatch, telemarketing, quotations and follow-up.
• Conduct regular field visits (3–4 per year) to key distributors.

Skills

Sales experience

Customer relations

Market research

Office proficiency

Swedish

English

Job description

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a \"roll up your sleeves and get the job done\" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

BIC Graphic Europe is the BIC Group entity specialized in the development, manufacturing, and commercialization of BIC products for the promotional products industry.

As an Inside Sales Representative for Nordic countries you will be responsible for managing all assigned accounts, both active and inactive, ensuring excellent service and maximizing sales through regular calls. This includes managing the entire order process, from entry into the system to dispatch. Responsibilities include telemarketing of products and services, recovering lost customers, acquiring new customers, asset tracking, quotations, order management, handling complaints, providing product advice to customers, tracking actions and promotions, as well as post-sales follow-up.

Additionally, regular field visits (3 to 4 per year) to key distributors are required to ensure contact, training for their commercial teams, providing samples and sales materials, and ensuring good visibility at the distributor’s showroom.

Profile

• Highly self-motivated and proactive individual.
• Enjoys challenges and has experience in customer relations.
• Previous experience in sales and market research is valuable.
• Proficient in Office.
• Languages: proficiency in Swedish and English, other languages will be considered a plus
• Customer Orientation and best-in-class service.
• Communication and Persuasion Skills.
• Problem-solving.

What we offer

• Hybrid working schedule
• Sales bonus and incentive plan
• Opportunities for career development

Full time job

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.